Relic & Dear
UK delivery in as little as 2 working daysNew here? 20% off your first order with code WELCOME20UK delivery in as little as 2 working daysNew here? 20% off your first order with code WELCOME20UK delivery in as little as 2 working daysNew here? 20% off your first order with code WELCOME20UK delivery in as little as 2 working daysNew here? 20% off your first order with code WELCOME20

Terms of Service

Last updated: August 2026

These terms govern your use of Relic & Dear. By creating or ordering a card you agree to them.

About us

Relic & Dear is operated by William Hinton, trading as Relic & Dear, a UK sole trader. Contact: support@relicanddear.com, [BUSINESS CONTACT ADDRESS].

The service

You describe a card, we generate artwork using AI, you may edit it, and you order it printed and delivered. What you see in the final preview is what we print.

Designing and ordering

You may design cards for free. Prices are shown before you pay and payment is taken via Stripe; an order is accepted once payment succeeds and we confirm it. Because each card is personalised and made to your specification, you do not have the usual 14-day right to cancel once production has begun (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. See our Returns policy). Please check your final preview carefully; it is exactly what we print. Your statutory rights for faulty goods are unaffected.

Saving a card on file

Before we create your print-quality file you may be asked to save a payment card. Saving a card never charges you. You are only charged when you place an order. Cards are held by Stripe; see our Privacy Policy.

Your content

You are responsible for the words, names and ideas you provide, and you confirm you have the right to use them. You grant us a licence to print and fulfil your card. You must not create content that is unlawful, infringes anyone's rights, is defamatory, hateful, sexual involving minors, or otherwise prohibited by our Acceptable Use Policy. We may refuse or cancel any order that breaches these terms.

Intellectual property

Subject to payment, you may use your finished card for personal purposes. The Relic & Dear platform, styles and software remain ours. Every card carries a small “Created by [name], printed by Relic & Dear” line on the back.

AI-generated designs

Designs are produced with the help of AI. The legal status of AI-generated works is still developing; we make no warranty of originality and you use your design at your own discretion.

Faulty or damaged items

If your card arrives faulty, damaged or materially different from your approved final preview, contact support@relicanddear.com and we will reprint or refund. This does not affect your statutory rights. See our Returns policy.

Delivery

Printing and delivery are handled by our print partner Prodigi. Estimated timescales are shown at checkout and are not guaranteed. See our Shipping policy.

Liability

We provide the service with reasonable care and skill. Nothing in these terms excludes liability that cannot be excluded by law; otherwise our liability for an order is limited to the amount you paid for it.

Governing law

These terms are governed by the law of England & Wales.