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Returns & Refunds

Last updated: August 2026

Because each card is personalised and made to order, it is generally exempt from the standard 14-day cancellation right under UK consumer law.

If something is wrong

We stand behind quality. If your card arrives faulty, damaged in transit, or materially not as described, contact us within 14 days of delivery and we will arrange a free reprint or a refund.

How to claim

Email support@relicanddear.com with your order number and a photo of the issue, and we will sort it quickly.